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FAQ

Everything you need to know about VivifyAll

Frequently Asked Questions

VivifyAll is an all-in-one AI visual content platform that lets you generate videos and images using 14+ state-of-the-art AI models — including Kling 3.0, Sora 2, Veo 3, Runway Gen-3, GPT Image 1, Midjourney, and more — all from a single interface.
We support 14 models across video and image generation. Video models: Kling 3.0, Seedance 2.0, Veo 3, Sora 2, Runway Gen-3, Luma Dream Machine, Hailuo, and Pika. Image models: GPT Image 1, Flux Pro, Midjourney, Ideogram, DALL-E 3, and Stability AI. We continuously add new models as they become available.
Credits are the universal currency on VivifyAll. Every generation costs a set number of credits: images cost 5 credits, and videos cost 10 credits regardless of the model you choose. Your plan determines how many credits you receive each month.
Image generation costs 5 credits per image. Video generation (text-to-video, edit-video, motion) costs 10 credits per video. The price is the same across all models — you can use Kling, Sora, Midjourney, or any other model at no extra charge.
Unused credits do not roll over to the next billing cycle. We recommend choosing a plan that matches your typical monthly usage. You can always upgrade or downgrade your plan at any time.
Generated videos and images are stored for 30 days from the creation date. After that, assets expire and may be removed from our servers. We recommend downloading any content you want to keep before the expiry date.
Yes. All paid plans (Starter, Creator, and Pro) include commercial usage rights for content you generate. The Free plan is limited to personal, non-commercial use only. Pro plan subscribers receive an explicit commercial license.
We support four creation modes: Text-to-Video (describe a scene and generate a video), Edit Video (modify an existing video with AI), Motion (add camera motion and movement to images), and Image (generate images from text prompts). You can also upload reference images or videos to guide the generation.
Most image generations complete in 10–30 seconds. Video generation typically takes 1–5 minutes depending on the model, duration, and queue load. GPT Image 1 provides near-instant results, while complex video generation may take longer. You'll see real-time progress in the preview panel.
Resolution and duration depend on your plan. Free: up to 720p, 5s max. Starter: up to 1080p, 10s max. Creator: up to 4K, 15s max. Pro: up to 4K with sound, 30s max. All plans support common aspect ratios including 16:9, 9:16, and 1:1.
We accept all major credit and debit cards, Apple Pay, Google Pay, and other local payment methods through our payment processor. All transactions are secure and encrypted.
Absolutely. You can upgrade, downgrade, or cancel your subscription at any time from your account settings. When upgrading, you'll be charged the prorated difference immediately. When downgrading or cancelling, your current plan benefits remain active until the end of your billing period.
Yes! Start with a 7-day free trial of 30 credits — enough for multiple videos and images. After the trial, earn 3 free credits daily that accumulate up to 15 (enough for a Standard-quality video). It's a limited-time offer, so try it while it lasts. No credit card required.
The main differences are credit allocation, model access, queue priority, and feature access. Free (30 credits for 7 days, then 3/day accumulating to 15) is for trying things out. Starter ($9/mo, 100 credits, Standard & Economy models) is for casual creators. Creator ($29/mo, 300 credits, all models, priority queue) is for serious creators. Pro ($59/mo, 800 credits, all models, fastest queue) includes API access, commercial license, and 24/7 support.
Yes. Pro plan subscribers get full API access to integrate VivifyAll's generation capabilities into their own applications and workflows. API documentation and keys are available in your account dashboard.
Yes. In edit-video mode you can upload a video to modify. In motion mode you can upload an image to animate. In image mode you can upload reference images for style-guided generation. Supported formats include MP4, MOV, JPG, PNG, and WebP.
You own the content you generate on VivifyAll. We do not claim any ownership or intellectual property rights over your creations. You are free to use, modify, and distribute your generated content within the bounds of your plan's usage rights.
If a generation fails due to a technical error on our side, your credits are automatically refunded. You can retry the generation at no additional cost. If you experience persistent issues, our support team is available to help.